Refund policy

Last updated: September 29, 2026

This website does not take payment. Nothing is charged here, so there is nothing to refund on anything sent through this page. This policy covers amounts paid later, directly to us, and it is published in advance so the rules are known before anyone pays anything.

Deposits

If you cancel before we have begun, any deposit paid to secure the order or booking comes back in full, within 10 business days of a written request, to the originating account.

Cancelling part way

When work is already under way, the refund is the part not yet spent on materials or labour, with the deduction itemised in writing before payment.

When the fault is ours

If, through our own fault, we cannot deliver what was agreed, you receive back every amount paid, in full, with no deduction of any kind.

Requesting a refund

Send the order reference to contact@prontocorteservicousa.online. Receipt is confirmed the same business day, with the date the refund will be paid.